Terms and Conditions

Terms & Conditions of MDR Home Inspections

In these Terms and Conditions ‘we, our, us’ refers to MDR Home Inspection

Acceptance of terms and conditions

By accessing the content of www.mdrhomeinspections.co.uk (the Website) you agree to be bound by the terms and conditions set out and you accept our privacy policy available at www.mdrhomeinspections.co.uk/privacy-policy/. If you object to any of the terms and conditions set out in this agreement you should not use any of the products or services on the Website and discontinue. You agree that you shall not use the website for illegal purposes, and will respect all applicable laws and regulations. You agree not to use the website in a way that may affect the performance, corrupt the content or otherwise reduce the overall functionality of the Website. You also agree not to compromise the security of the Website or attempt to gain access to secured areas or sensitive information. You agree to be fully responsible for any claim, expense, liability, losses, costs including legal fees incurred by us arising from any infringement of the terms and conditions set out in this agreement.


MDR Home Inspections reserve the right to change any part of this agreement without notice and your use of the Website will be deemed as acceptance of this agreement. We advise users to regularly check the Terms and Conditions of this agreement. MDR Home Inspections can modify or remove any part of this site without warning or liability arising from such action.

Limitation of liability

MDR Home Inspections will under no circumstance be liable for indirect, special, or consequential damages including any loss of business, revenue, profits, or data in relation to your use of the Website.

All property of MDR Home Inspections such as trademarks, trade names, patents, registered designs and any other automatic intellectual property rights derived from the aesthetics or functionality of the Website remain the property of MDR Home Inspections. By using the Website you agree to respect the intellectual property rights of MDR Home Inspections and will refrain from copying, downloading, reproducing, printing, or exploiting any material contained within the Website.


The information is provided on the understanding that the website is not engaged in rendering advice and should not be wholly relied upon when making any related decision.

The information contained with the Website is provided on an “as is” basis with no warranties expressed or otherwise implied relating to the accuracy, fitness for purpose, compatibility or security of any components of the Website. We do not guarantee uninterrupted availability of the www.mdrhomeinspections.co.uk Website and cannot provide any representation that using the Website will be error free.

Third parties

The Website may contain links to websites operated by other parties. We do not control such websites and we take no responsibility for, and will not incur any liability in respect of, their content. Our inclusion of links to such websites does not imply any endorsement of views, statements or information contained in such websites.


If any provision of this Agreement is held to be invalid, such provision shall be struck out and the remaining provisions shall remain in force.

This Agreement will be governed by the laws of England and any user of the Website hereby agrees to be bound exclusively by the jurisdiction of English courts without reference to rules governing.

Inspection Services – MDR Home Inspections

The inspector will advise the client by means of a written report as to his or her experienced opinion of the visible standard of condition of the property at the time of inspection (No guarantee can be given or offered after this date as others may have access to the property post inspection).

Photos may be taken on site by the inspector, but will not be used without prior consent of the home owner. These may be used with permission to promote website enquiries.

Any areas not inspected for any reason will be identified within the survey. These may be , but are not limited to areas such as Loft Spaces or telecoms which are not available or connected at the time of connection.

The inspector will report upon the main aspects of the property to an accepted benchmark quality standard, normally the Warranty provider standard (both internally and externally, referring to individual warranty technical standards where applicable/necessary, building regulations and on occasion making recommendations for improvement.

Other warranty company standards may and will differ from the NHBC standards and clients who hold such warranties should seek advice from MDR Home Inspections and the onsite inspector as to the differences between such warranties and how this may affect them.

MDR Home Inspections will aim to deliver the report via email within 24 – 48 hours of the inspection date, in normal circumstances, Reports will only be posted out to clients by prior arrangement, otherwise these will be emailed.

Fee Payment

The customer will pay a nominal fee, prior to the inspection date, with the balance applicable upon completion of the survey.

Where the MDR inspector is unable to gain entry, refused entry by the site or is asked to leave the premises at any point during the inspection, 60% of the Inspection fee will be due (in order to recover some of our costs) so it’s up to the client to ensure that access arrangements are confirmed in writing to us , and with the builder . MDR will always confirm access arrangements, where we fail to ensure access arrangements, there will be no costs to the client as a result.

Fee Payment (Cancellation policy)

Should clients wish to cancel the inspection they can do so at any time, for any reason, there is no cancellation fee so long as the client has confirmed the cancellation with the office by telephone no later than 17:00 on the day prior to inspection.

Scope of the inspection

There Will be advice on the Data sheet which accompanies the report and this will vary according to the type of property inspected.

Force majeure

Your MDR Home Inspector will endeavour to arrive to the property at the designated time agreed, however MDR shall not be held liable for being late than this due to traffic or anything else which could affect his/her travel arrangements.

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